Privacy Policy

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Welcome to Jorvox,

Your privacy is important to us. This Privacy Policy explains how Jorvox collects, uses, stores, and protects your personal information when you visit our website, create an account, contact us, or purchase our products.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information.

2. Information You Provide

You may voluntarily provide information such as:

Full name
Billing and shipping address
Email address
Phone number
Payment information
Personalization details submitted for custom products
Photos or files uploaded for personalized orders
Customer support requests
Product reviews and feedback
Any information you choose to share with us

Automatically Collected Information

When you visit our website, certain information is collected automatically, including:

IP address
Browser type
Device type
Operating system
Language settings
Website referral source
Pages visited
Time spent on our website
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Verify payments
Deliver purchased products
Provide customer support
Respond to inquiries
Personalize your shopping experience
Recommend products that may interest you
Improve our website and services
Analyze website traffic and customer behavior
Prevent fraud and unauthorized activities
Comply with legal obligations

With your permission, we may also send promotional emails, newsletters, product launches, and seasonal offers. You may unsubscribe at any time.

Cookies & Tracking Technologies

Jorvox uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Measure website traffic
Personalize content
Display relevant advertising

We may use technologies provided by partners such as:

Google Analytics
Meta Pixel
TikTok Pixel
Shopify Analytics

You can disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We never sell your personal information.

However, we may share information with trusted service providers who help us operate our business, including:

Shopify (website platform)
Payment providers (such as PayPal, Stripe, Apple Pay, Shopify Payments)
Shipping carriers
Email marketing providers
Analytics providers
Fraud prevention services

These providers may only use your information to perform services on our behalf and are required to protect your data.

We may also disclose information if required by law or to protect our legal rights.

Payment Security

Payments are processed through secure third-party payment providers.

Jorvox does not store your complete credit card or payment card information on our servers.

All payment transactions are encrypted using industry-standard security technologies.

International Data Transfers

Your information may be processed outside your country of residence.

If you access our website from another country, your information may be transferred to countries that have different data protection laws, including the United States.

By using our website, you consent to these transfers.

Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our policies

When your information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your personal data
Restrict or object to certain processing activities
Withdraw marketing consent at any time

To exercise any of these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, subject to applicable legal exceptions.

Children's Privacy

Jorvox is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Although no system can guarantee absolute security, we continuously improve our security measures to help protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page, and the revised version becomes effective immediately upon publication.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact our Customer Support team.

Email: support@jorvox.com

Thank you for trusting Jorvox. We are committed to protecting your privacy and providing a safe and secure shopping experience.