Cancellation & Modification Policy

If you change your mind about your purchase, please email us at contact@jorvox.com with your order number and the change you would like to make.

Time window

Because items go into production quickly, we can only cancel or modify an order within 12 hours of purchase. After production begins, changes may no longer be possible.

How to request

Email contact@jorvox.com
Include your order number
Describe the cancellation or modification

We will confirm by email whether the change was applied.